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Sales staff who can actually sell.

Trained reps, ready to work in your business in 14 days. We hire them, train them, and manage them every day from Brisbane. You brief them and watch the work get done.

14 days
Signed to working
22+ mo
Average time a rep stays
15%
Of calls reviewed weekly
Brisbane
Where the managers sit
The Problem

Hiring good sales staff is brutal.

It's not about paying less. It's about finding people who can actually do the work, and keeping them in the seat long enough for it to matter.

90 days
Before a new hire produces anything you can measure.
50%
Of new sales hires leave inside their first year.
3,000+
Leads sitting in the average CRM that nobody calls.
How It Works

What we actually do.

01

Find them

We screen candidates by phone, test them on the role, and check the culture fit before you see anyone.

02

Set them up

40 hours a week, full-time. They get a phone, your CRM, your scripts and your tooling on day one.

03

Run the floor

A Brisbane manager runs daily check-ins, listens to calls, and sends you a monthly report on what happened.

How We Manage Them

Every three reps get their own manager.

Your sales staff don't just sit at a desk. A dedicated Brisbane manager runs the floor — daily check-ins, weekly coaching, the lot. You get senior supervision without the senior salary.

3 : 1
Manager
Sales Manager
Seat 01
Setter
Seat 02
Setter
Seat 03
Setter

What the manager does

  • Daily huddle. 15 minutes. Yesterday's numbers, today's targets.
  • Weekly 1:1s. Listens to calls, role-plays, sharpens the script.
  • Weekly check-in with you. 20 minutes. Pipeline, issues, wins.
  • Keeps your CRM clean. Stages right, notes complete, data you can trust.
  • Listens to calls. At least 15% of every rep's calls get scored and coached.
  • Tracks the numbers. What's working, what's leaking, what to fix.
  • Handles the hard stuff. Difficult leads and edge cases come to us first.
  • Replaces who leaves. If a rep moves on, we hire and train the next one. You don't lift a finger.
Timeline

14 days. That's it.

01
Day 0

Discovery

20 minutes. We scope the seat and call out what not to hire first.

3
Day 1–3

Scope

Written proposal with role mix, cost, and management coverage.

10
Day 4–10

Shortlist

Two or three candidates, voice samples, and structured interviews.

14
Day 10–14

Onboard

Phone, CRM, workflows, and a five-day training ramp wired in.

14
Day 14+

Go Live

Daily ops, QA cadence, reporting, and replacement cover start.

How We Run It

This is what the operation actually looks like.

Your reps work from our managed virtual office. We see who logs in. We listen to their calls. We track their dials, their consults, their close rates. When something breaks, we know about it that day, not the next month.

Earng Media virtual office — floor plan view of the managed team workspace
The office

One virtual floor in Brisbane

Every rep on the same floor. Desks, meeting rooms, ops bay. Your manager walks past them every day.

Daily team check-ins panel showing who's logged in and when
Daily check-ins

Every login is logged

Reps check in by name every morning. If someone's late, your manager knows before you do.

Weekly call performance spreadsheet showing dials, talk time, consults booked, show rates and cancellations per team
Weekly performance

Every dial. Every consult.

Dials, talk time, bookings, show rates, cancellations. Tracked per rep, per week, reviewed in your meeting.

Lead and spend reporting dashboard with cost per lead, total spend, qualified leads per day and weekly breakdown
Lead & spend reporting

Cost per lead, week by week

Budget, qualified leads, cost per lead, weekly trend lines. Spend conversations get backed by data.

Pricing — The Agents

Hire a full-time agent for one of these roles.

These are the per-hour rates for a full-time agent (40 hrs/week). Pricing starts at the rates shown, depending on experience and role complexity.

Setter

Appointment Setter

FROM$12.00/hr +GST

80–150 dials a day. Qualifies leads. Books meetings.

Annual~$25,000
Weekly$480
CSR

CSR / Intake Officer

FROM$10.00/hr +GST

Inbound calls. Intake forms. CRM hygiene.

Annual~$20,800
Weekly$400
VA

VA / Exec Assistant

FROM$8.50/hr +GST

Calendar, inbox, documents, and admin handled.

Annual~$17,700
Weekly$340
Lead Gen

Lead Gen Specialist

FROM$6.50/hr +GST

Prospect sourcing, enrichment, and clean target lists.

Annual~$13,500
Weekly$260

All rates +GST. Full-time, 40 hrs/week. Recruitment, training and management fees shown below.

Pricing — The Other Costs

And here's everything else.

The per-hour rate covers the agent's time. These three costs cover the work that turns them into a productive rep: finding the right person, training them on your business, and managing them every day.

Recruitment

Recruitment Fee

1 month's wageof the agent's salary · paid upfront
Paid before we start scouting

Covers the role brief, sourcing, phone screens, role tests, culture fit checks and shortlist coordination. Locked in before anyone's CV crosses your desk.

Ongoing

Management, Reporting & Training

Tailored to your team
Priced on enquiry · scaled to team size

The work that turns a hire into a productive rep. Daily check-ins from your Brisbane manager, weekly QA on real calls, ongoing coaching and script sharpening, monthly reports back to you, and replacement cover if someone leaves.

Get a quote
Compare

What you're paying now, vs. what this would cost.

Put in the role and what you're paying today. The numbers will show you what the same seat looks like with us, training and management included.

1
$65,000
$45K $120K
Current Local Cost
$65,000
1 head × $65,000/yr
With Earng Talent
$48,360
$12.00/hr × 1 + mgmt · +GST
Difference
$16,640
25.6% less / year · $1,387/mo
What's Included

Everything that comes with the seat.

Daily Ops

Your rep checks in with their manager every day. You stay informed without being looped into everything.

Weekly Call Reviews

We listen to real calls every week. Coaching happens off what we hear, not what we guess.

Monthly Reports

Once a month, you get the numbers, what they mean, and what we're doing about them.

Replacement Cover

If someone doesn't work out, we replace them. The work doesn't stop while we sort it.

Full Onboarding

Contracts, payroll, phone, CRM access, training plan. All of it. You sign one document.

One Person to Call

Your manager. Australian hours. Picks up when you ring.

Questions

Things people ask before signing up.

Three things. We train every rep before they touch your account. A senior manager watches every pod of three. We listen to 15% of calls each week and coach off the back of that. It's not magic, it's a system we run every day.

You pick the finalists yourself. You hear voice samples, you interview them on a call. We screen accent fit and confidence before anyone gets near a customer. Most of our clients forget where their rep sits.

Their manager flags it first, usually in week one. We coach them through it. If it's a real mismatch, we replace them at no cost in the first four weeks. Average tenure is 11+ months, so it's rare.

About 20 minutes a week. That's your meeting with the manager. Hiring, coaching, replacement, reporting — all of it sits with us. That's the entire point.

Yes. Most of what we run is exactly that — Super, SMSF, mortgages, insurance, NDIS. We role-test, write the script with you, build the training plan and scorecard. NDA, scoped CRM access and Privacy Act–aligned processes are standard.

Ready When You Are

Tell us what you need.
We'll send a proposal.

20 minutes on a call. We map the role, scope the training, send you a written proposal inside 48 hours.

No pitch deck. No pressure. We'll tell you if we're not a fit.